Cancellation & Refund Policy Last updated on 12-11-2024 13:47:41 POLMI SOFTWARE SERVICES TECHNOLOGIES PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: • Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. • POLMI SOFTWARE SERVICES TECHNOLOGIES PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good. • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the POLMI SOFTWARE SERVICES TECHNOLOGIES PRIVATE LIMITED, it’ll take 9-15 Days days for the refund to be processed to the end customer.

If you decide to purchase a plan, it is important to understand that your subscription will automatically renew and you will be charged on a recurring basis until you choose to cancel your subscription. The cancellation may not take effect until the next billing cycle.
If you have set your subscription for auto-renewal at the end of each billing cycle, you can cancel it by adjusting your account settings. For users who make payments through third-party applications, the subscription can be cancelled by modifying the relevant options within those applications. Alternatively, you can reach out to our customer care team or send an email to support@nexify.club for assistance with cancelling your subscription. Once the company receives your email or request for cancellation, the auto-renewal feature will be deactivated accordingly.
Please note that even after cancellation, you will still have access to the service until the end of your current billing cycle.

Version 1: If you decide not to utilize your subscription, you will still have access to the Service until the end of your current billing cycle. However, please note that choosing not to use the services after subscribing does not entitle you to a refund for the unused portion of your subscription.
Version 2: In the event that you opt not to utilize your subscription, rest assured that you will retain access to the Service until the conclusion of your ongoing billing cycle. It is important to note, however, that refraining from using the services following subscription does not warrant a refund for either the entire or partial unused subscription.
Version 3: By deleting your account, it is crucial to understand that you will forfeit any remaining paid time and services within your subscription. During the account deletion process, you explicitly agree to relinquish the unused time and services in your current paid subscription, acknowledging that no refund will be provided for the Service.
Version 4: We retain the right to modify these terms and conditions at any given time. This may include altering the existing terms or introducing additional terms that are applicable to the service, such as reflecting changes in the law or our services. It is advisable to regularly review the terms. Your continued use of the services following an amendment will be considered as an acceptance of the modified terms and conditions.
Version 5: These terms should be read in conjunction with the Terms and Conditions available here. All terms defined therein carry the same meaning as stated in the Terms and Conditions document.